”User Experience” and “Customer Experience.” They sound pretty similar, right? So, what is the difference? That ...
Achilles heel of usability testing.
With the development of similar products, competition for consumer attention has increased. So it is expected that resea...
Test participant biases.
Test participants are humans, and just as researchers have cognitive biases. As a UX researcher, if you are unaware of t...
User researcher cognitive biases
User research bias can be from the test participants’ side and/or from the researchers’ side. Cognitive bias...
User testing for mobile devices. Why and how to set it up.
User tests for mobile devices are crucial since around 80% of people mostly use a mobile device instead of a desktop. So...
Recruit hard-to-reach participants for qualitative research.
Recruiting hard-to-reach or niche participants for qualitative research can seem a tough job, especially if you have to ...
How to conduct user interviews. Step by step.
Conducting user interviews is a bit more complex than unmoderated tests, but trust us- you can do it! Moderated test stu...
How to create an unmoderated user test from scratch?
Creating an unmoderated user test can be troubling if you do it for the first time. Luckily, if you are using Sharewell,...
Why and when should I run a UX/ UI user test study?
We see a lot of articles about the importance of UX (user experience) and UI (user interface) and more and more companie...
How to get more honest feedback from user testers?
“I solemnly and sincerely and truly declare and affirm that the evidence I shall give shall be the truth, the whole tr...
