user experience vs customer experience
Elita Freiberga May 11

User Experience (UX) & Customer Experience (CX). What is the difference?

usability testing
Elita Freiberga April 28

Achilles heel of usability testing.

test participants bias
Elita Freiberga April 12

Test participant biases.

user researcher biases and how to avoid them
Elita Freiberga April 8

User researcher cognitive biases

mistakes in unmoderated user testing projects.
Elita Freiberga December 6

TOP 5 mistakes in unmoderated user testing projects.

customer research
Mark Müürsoo April 29

Best source of product feedback: your customers

benefits of user testing
Mark Müürsoo February 4

3 benefits of user testing for your business

user testing myths
Mark Müürsoo December 10

5 common user testing myths, that are not true

usability testing templates
Mark Müürsoo November 26

Usability testing templates

Usability of banking sites in Estonia
Mark Müürsoo September 14

Usability of banking sites in Estonia: business customers user test