”User Experience” and “Customer Experience.” They sound pretty similar, right? So, what is the difference? That ...
Achilles heel of usability testing.
With the development of similar products, competition for consumer attention has increased. So it is expected that resea...
Test participant biases.
Test participants are humans, and just as researchers have cognitive biases. As a UX researcher, if you are unaware of t...
User researcher cognitive biases
User research bias can be from the test participants’ side and/or from the researchers’ side. Cognitive bias...
TOP 5 mistakes in unmoderated user testing projects.
First things first: What is unmoderated user testing? Unmoderated testing is not guided and the participant completes ta...
Best source of product feedback: your customers
The greatest source of product feedback is not hidden; it is closer to you than you imagine. You’re thinking about...
3 benefits of user testing for your business
The benefits of user testing come in different shapes and sizes, as a successful user test can help you create better so...
5 common user testing myths, that are not true
There are numerous myths and misconceptions surrounding the topic of user testing. Without any knowledge of the industry...
Usability testing templates
Sharewell has made new additions to the test builder: we have added three new usability testing templates for new studie...
Usability of banking sites in Estonia: business customers user test
We created a set of user tests to learn about the usability of banking sites in Estonia. Here’s what we found out....
