user experience vs customer experience
Elita Freiberga May 11

User Experience (UX) & Customer Experience (CX). What is the difference?

test participants bias
Elita Freiberga April 12

Test participant biases.

user researcher biases and how to avoid them
Elita Freiberga April 8

User researcher cognitive biases

Step-by-step. How to create unmoderated user test study from scratch
Elita Freiberga January 20

How to create an unmoderated user test from scratch?

what why when should do user testing
Elita Freiberga January 12

Why and when should I run a UX/ UI user test study?

frank feedback in user testing
Elita Freiberga January 6

How to get more honest feedback from user testers?

Igor Murujev February 26

Unmoderated user testing with Sharewell