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Troubleshooting

Cannot share the entire screen (MacOS)

In some cases, the reason for the problem is that macOS may have asked for your permission to allow Google Chrome to capture your screen when you tried screen sharing for the first time after upgrading to macOS Catalina, but you m...

Camera / microphone permissions

To check the website permissions click on the “Lock” icon on the left side of the address bar while being on the Sharewell website.Select “Site settings” item. In the list of permissions find “Camera” and “Microphone...